bajecasino's Privacy Policy

Section 01

Introduction

bajecasino ("we", "our", or "the platform") places the highest importance on your privacy. This privacy policy explains what types of personal information we collect when you use bajecasino's website and services, how that information is processed, and what steps we take to protect your rights.

By using bajecasino's services, you will be considered to have accepted the terms of this privacy policy. If you disagree with any part of this policy, please refrain from using our site. To contact us, send a message to [email protected].

This policy applies only to services provided through the bajecasino platform. We have no responsibility for third-party websites or applications.

Section 02

Information We Collect

bajecasino collects information from you through various methods. This information is used to manage your account, improve service quality, and meet legal obligations.

a) Information Provided Directly

When you register or contact us, we may collect the following information:

• Full name and date of birth (for age verification)
• Email address
• Mobile phone number
• Residential address
• National ID or passport number (for identity verification)
• Financial transaction details (bKash, Nagad, Rocket, or bank account details)

b) Automatically Collected Information

When you visit our platform, some technical information may be collected automatically:

• IP address and device identifier information
• Browser type and version
• Cookies and session data
• Page visits, click patterns, and time spent on the site
• Referral source (how you arrived at the site)

c) Information Received from Third Parties

In some cases we may receive information from approved third parties for identity verification or fraud prevention purposes. This information is used only for the relevant purpose.

Section 03

Purpose of Data Use

bajecasino uses your personal information for specific and lawful purposes. We never use your information for irrelevant or unspecified purposes.

• Account Management: Completing your registration, ensuring login security, and providing account benefits.
• Identity Verification: Confirming a user's age and identity in accordance with legal obligations (for users aged 21 and above only).
• Financial Transaction Processing: Securely processing deposits and withdrawals.
• Customer Support: Resolving your questions, complaints, or issues.
• Platform Improvement: Enhancing service quality, developing new features, and improving the user experience.
• Security and Fraud Prevention: Detecting suspicious activity and maintaining platform security.
• Legal Compliance: Adhering to applicable laws and regulations and fulfilling the requirements of authorities.
• Communication: Notifying you about important updates, security alerts, or policy changes.

Section 04

Data Sharing and Disclosure

bajecasino does not sell your personal information to third parties. However, information may be shared in the following limited circumstances:

a) Service Provider Partners

We work with certain approved third parties for payment processing, identity verification, and technology services. These partners may use information only for contractual purposes and are required to comply with our privacy standards.

b) Legal Obligations

As part of a court order, government investigation, or other legal process, we may disclose information to the relevant authorities. In such cases we are legally required to do so.

c) Fraud and Abuse Prevention

If a user is suspected of involvement in fraud, money laundering, or other illegal activities, we may notify the relevant authorities.

d) Business Restructuring

In the event of a business merger or restructuring, user information may be transferred to the new owner. However, the same privacy standards will be ensured in such cases as well.

Section 05

Cookies and Tracking Technologies

bajecasino uses cookies and similar tracking technologies. Cookies are small text files stored in your browser that help improve your browsing experience.

Types of cookies we use:

• Essential Cookies: Required for the basic functionality of the site, such as maintaining login sessions.
• Functional Cookies: For remembering your preferences and settings.
• Analytical Cookies: For analysing site traffic and improving services.
• Security Cookies: For fraud detection and account protection.

You can control cookies through your browser settings. However, disabling essential cookies may cause some site features to not work properly.

Section 06

Data Storage and Security

bajecasino employs industry-standard technical and organisational measures to protect your personal information. Our platform uses SSL encryption technology, which keeps your information secure during transmission.

Security measures:

• All data transmissions are secured through SSL/TLS encryption.
• Sensitive information (such as passwords) is stored in hashed form.
• Only authorised staff have access to the information they need.
• Regular security audits are conducted.
• Suspicious login attempts are detected automatically.

Data retention period:

We retain your information only for as long as it is needed. Information for active accounts is kept throughout the lifetime of the account. Even after an account is closed, certain information may be retained for a defined period to meet legal obligations.

Once the defined period has passed, information is securely deleted or anonymised.

Section 07

Your Rights

As a user of bajecasino, you have the following rights regarding your personal information. Contact us to exercise these rights.

Right of Access

You can find out what information we have stored about you and request a copy of that information.

Right to Rectification

If any of your stored information is incorrect, you can request a correction. Some information can be changed directly from your account settings.

Right to Erasure

In certain circumstances you can request that your information be deleted. However, some information must be retained due to legal obligations.

Right to Object to Processing

You can object to marketing communications or non-essential processing.

Data Portability

Where applicable, you can request your information in a standard format.

To exercise any of the above rights, send a message to [email protected]. We will try to respond to your request within 30 business days.

Section 08

Protection of Minors

bajecasino strictly provides services for adults (aged 21 and above). We do not knowingly collect information from any minor or allow them to register.

Age verification is mandatory during the registration process. If we learn that a minor has created an account, that account will be closed immediately and the collected information will be deleted.

If you suspect that a minor is using our platform, please contact us immediately.

Section 09

International Data Transfers

In some cases your information may be processed or stored on servers outside Bangladesh. In such cases we ensure that adequate data protection measures are in place in the relevant country and that the standards of this policy are maintained.

All data transfers with third-party service providers are carried out under contractual safeguards.

Section 10

Policy Changes

bajecasino reserves the right to change or update this privacy policy as needed. For significant changes, we will notify you by email or through a notice on the platform.

Continued use of the service after changes will indicate that you have accepted the new policy. You are therefore advised to re-read this page from time to time.

Section 11

Contact and Complaints

If you have any questions, concerns, or complaints about this privacy policy, or if you wish to exercise your rights regarding your information, please contact us. Our privacy team is always ready to assist you.

For more information on responsible gaming, please read our Responsible Gaming page. To learn more about us, visit our About Us page.